Client Stories

We go the extra mile for our clients.

During our many years of claims handling, we have learned to apply patient understanding and clarity to our communication with insurance carriers, staff, and other agents assigned to your claim. Our knowledge of the insurance claims business, as well as application of construction and estimating skills with timely detail will enable you to go on about the important business in your life while we handle your insurance carrier.

We handle your entire claim, so you don’t have to!

  • Thank you Frank Evans for your five star service to my wife and I in the aftermath of Hurricane Irma! Before Frank was recommended to us we were constantly on the phone, emailing, texting, sending pictures and information to our insurance company. There must have been 4-5, or more, people we spoke with at different locations related to our insurance company. It often seemed that their “left hand did not know what the right hand was doing.”… After Frank came on board to take over, things got much easier, immediately. He became our advocate shouldering the load taking most of the stress off of us… Frank gave us a lot of peace and encouragement throughout this process and got back with us promptly when we had questions. I believe that Frank is a man of integrity and great professionalism, certainly a pleasure to work with. With Frank’s help, I believe that we received considerably more in financial damage claims than we would have received on our own.

    Joseph M.
  • Thanks to the work of Good Claim Public Adjusters. They did deal with the insurance company and got a settlement worked out.

    Raphael B.
  • My family and I were devastated when Hurricane Irma affected our home. Good Claim Public adjusters were friendly, professional and informative in every step of the process. They walked us through every step of the claim which allowed our family to get back to living and stop worrying. Our family is extremely satisfied with the service and we would highly recommend them to anyone else in need after a disaster.

    John S.
  • Thanks to this wonderful company for helping us get through one of the most frustrating times in our life. We found ourselves dealing with a water damage and mold issue in our home and we struggled with our insurance company to get properly reimbursed. Thanks to Frank and Tabitha for using their vast knowledge and experience to handle matters with the insurance company for us. They were able to get our insurance claim resolved and paid so that we could get back to our normal lives. They were very professional, helpful and kept us informed every step of the way. I don’t know what we would have done without their help! It’s so refreshing to know that there are people out there that still care and want to help others. We will be forever grateful! Thanks again for everything!

    Susan W.
  • Good Claim Public Adjusters are great! We received excellent service in a professional and timely manner. They are hardworking, professional, and caring. Frank and Tabitha are exceptional at what they do. They handled everything from start to finish. And the best part is we never had to deal with the insurance company again!

    Lisa A.
  • Like many, our properties on the St. Johns River and at Vilano Beach were severely damaged by the high winds and water associated with Hurricane Matthew. Your sustained attention to timely detail, knowledge of the insurance claims business, and construction knowledge and estimating skill as applied to our claims has enabled us to go on about the important business we had after this storm happened and this relief worked very well for us. We appreciate that you were able to handle the insurance companies, their processes, and their constantly changing work staff, while staying focused upon “our” losses, enabling “our” family to be confidently indemnified and made whole by our insurance carriers. We feel that without your help and guidance we would no doubt have suffered a substantial loss of time and treasure and for your efforts we are eternally grateful.

    Wayne M.
  • My husband and I recently encountered an unjust denial by [our insurance] of a hail damage claim. Every other home in our community was approved by homeowners’ insurance to replace their roofs due to an intense hail storm, except ours… We felt helpless to fight for justice against a powerful, recalcitrant company that would not honor the terms of our policy. A roofer referred us to Frank Evans… He proceeded, on our behalf, to engage with [our insurance] in an honest effort to persuade them to honor our policy. Throughout this unfortunate circumstance, Frank fought for us as if this were his own problem to solve. He continuously made judgement calls that were honest and in our best interest. He cared about our situation and called upon other experts, e.g. engineers, lawyers, and other adjusters. For those who legitimately find themselves at odds with an insurance company that is supposed to honor their policies for evident property damage, I highly recommend Public Adjuster, Frank Evans.

    Linda S.
  • Our home had extensive damage from Hurricane Irma. Frank was recommended to help me navigate through the catastrophe claims process with my insurance company. Because of his expertise we received a sizable check that covered the roof replacement and repairs to my kitchen and walls. Without his intervention I’m sure they would have given me nothing but a headache! I recommend him to anyone who has to deal with an Insurance company! He went the extra mile to make sure all steps were covered and the customer is reimbursed accordingly and justly. I would give him 10 stars if I could!

    Shelly S.
  • I have worked with Good Claim for quite some time and what strikes me the most is how much they truly care about each individual homeowner. Unlike many other public adjusters, Good Claim does not let their claims sit without any action. They are persistent, thorough, professional, and highly effective. As a fellow business owner, who I choose to recommend is a direct reflection of my brand – I am always proud to recommend Good Claim to my clients when they are in need of a public adjuster.

    Shannon L.
  • Frank and Tabitha have consistently delivered results for me and my clients. I would highly recommend Frank to anyone seeking a reputable adjuster who has the knowledge it takes to get you the most out of your claim.

    Brian M.
  • This company is attentive and easy to work with. They make the process stress free. Good Claim is definitely trustworthy and I highly recommend them.

    Victor N.
  • Frank was great to work with through this major natural disaster, Hurricane Irma. If you think an insurance company has your best interest, think again. My insurance company issued an initial check to me that would not have repaired 1/3 of my damage. It was a laughable amount. I would use Good Claim Public Adjusters again. I am grateful for the work Frank did for my family.

    Jay D.
  • Following Hurricane Irma, the clean up process was extensive.  What I did not realize was the task I would face getting the insurance company to pay attention to the situation I faced. Were it not for the thorough attention to detail by Frank and his team, my settlement would have been substantially less; if there was a settlement at all.

    Ray C.
  • We had filed a claim with our insurance company regarding the excessive shingle damage to our roof due to wind. Here is a surprise–it was refused and we were staring at a bill of over $25,000.00 for a new roof. Frank was introduced to us and only because of his ability, professionalism, and follow up were we able to get a new roof while only costing us our deductible. Frank is very knowledgeable about the workings of the insurance companies. He knows what and how to ask questions and address the claim so it gets paid. You can trust Frank Evans and we are very happy to recommend him.

    D. Barnard
  • He is very knowledgeable.  He follows through on his commitments.  Frank is very responsive.

    R. Overby
  • I personally have worked with Frank on multiple claims.  He is very professional and knowledgeable in his field.

    M. Boen
Google Rating
5.0