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- Google Rating5.0Based on 32 reviewsGood Claim Public Adjusters5.0Wavshrdr17:09 31 May 22Frank Lee Evans was great to work with and provided excellent insight into my roofing issues. I highly recommend him. Very professional, courteous and on time.De Vela Cargin01:03 07 Apr 22Frank Evans took great care of me and my family when our insurance company started giving us the runaround on our claim for a leak under the foundation of our home. Not knowing anything about Public Adjusters I entrusted my home to Frank was not disappointed. He advocated for me when I didn't know what to advocate for. I just knew my insurance company was supposed to be doing better than what they were. This is certainly the person you want by your side fighting the good fight with you and on your behalf. Thank you for Good Claims, who knows where I would be had out paths not crossed.K. Ann Miller-Swindler16:30 10 Jan 22Tabitha Byers promptly responded to my call when I reached out for advice. Tabitha is sincere ,honest, energetic and a strong consumer advocate.She willingly shares her knowledge, experiences and resources to help ensure favorable outcomes.I highly recommend Tabitha for all your insurance claims needs.Kilgour Court18:08 08 Jun 21Definitely call Frank Evans! He was extremely helpful advising on what route to go.My husband and I were unsure whether or not we should file a claim regarding our rental property. Frank was able to give a good recommendation and some inside scoop on how insurance companies handle claims. I believe his advice will help us tremendously in the process! I'm thankful that he was an upright honest man to provide information without charging me a penny. Give him a call :)Kyle Baker18:48 26 Mar 21Frank with Good Claim was such a huge help to us with our roof claim! He explained our options every step of the way, handled carrier communications. He's real pro...our new roof will be installed on MondayDiana Sabiston20:41 19 Jan 21Tabitha made the entire experience as painless as possible. We tried another company as well, and they could not pull through like Tabitha did.Jeni V15:27 13 Dec 20Frank was very professional and eased the frustration we were having with our Olympus, our insurance company. We had hail damage to our roof that caused a leak inside our living room. Our insurance wrote us a check for the inside damage but was not willing to replace the roof that caused the damage. Once Frank was hired, he immediately took over and did a full estimate of the damages and worked with the insurance company directly. What a relief to not have to deal with them any more. He was able to not only get us a new roof, but get us more money than they originally were giving us to replace the flooring that was damaged.I would hire Frank again and again. Wonderful experience. I cannot thank him enough for his patience and kindness while going through this experience.Sean20:35 28 Sep 20My home suffered wind damage following a large microburst a few months back. The original insurance adjustment paid a fair price for the viewable damage; however, upon acquiring contractors' bids, we soon learned that our house was not up to code. They would be required to tear down all of the siding, install OSB sheathing, re-side the whole home, and install 42 new windows to do it right and bring it to code.WOAH! Our heads were spinning! There was NO WAY the insurance company would go for that. After the 3rd contractor concluded the same, we were given the advice to hire a public adjuster. Thank god we did!! I would not have known where to even begin! After a few interviews, my wife and I felt comfortable moving forward with Good Claim Public Adjusters.When we met Frank, we were instantly put at ease. He understood our concerns and felt our anxiety as hurricane season was looming. Frank knew insurance policy inside and out, he managed to help recommend services from his vast array of contacts and networking. We obtained numerous quotes for windows, roof, siding, paint, etc, which helped Frank build our case to provide to the insurance company.Thruout the whole process, Frank was quick to respond to Email, Text, and I don't think he ever missed a phone call, even while on Vacation. You truly felt like he was working hard for you, and you were his most important client. Frank knew the law; he knew insurance timelines and specific documentation needed to ensure a successful resolution. All way over my head!All said and done, Frank helped us win a settlement for an additional $85,000! My home will now be up to code and safe for my family, thanks to Frank and his expertise in the insurance field.If you are like me and overwhelmed by the legal jargon, pages, and pages of fine print in the policy, and insurance is more of a requirement with blind faith in your broker, do not fret. Reach out to Frank. Ask the questions, he will have the answers. Frank, Deidra and I thank you again for everything; it was an absolute pleasure getting to know and work with you. Semper Fi!Samuel Strain17:33 26 Aug 20Tabitha worked tirelessly for us! Amazing results! Would recommend her to everyone I know!Leah McCarthy02:50 17 Jul 20We are so glad we met Frank Evans with Good Claim Public Adjusters. Frank read our insurance policy and found that our policy had the Appraisal Provision in it which enabled us to "invoke Appraisal" as an alternative to mediation (Highly Recommended). Our Insurance Carrier was forced then to have an Property Claim Appraiser (contractor) appointed by the insurance company out to re-appraise our claim. This person met with Frank and the two agreed upon a revised settlement much improved from our first offer! You can trust Frank Evans and Good Claim Public Adjusters! Thank You FrankWILLIAM ALLEN21:59 21 May 20Tabitha handled my claim with professionalism and charm you wouldn’t expect from a public adjuster.From start to finish the communication was superb.If you have trouble with an insurance claim Tabitha is your go to. Tabitha is tenacious and poised in all the dealings with the insurance company and she delivers what she says. I would highly recommend Tabitha if your insurance company pushes back she will get the job done. Thank you Tabitha for all your hard work and integrity.Mark Singleton21:35 20 Feb 20To Whom It May Concern:Several years ago after hurricane Irma came through Orange Park my roof was in disrepair and in need of replacement. After contacting my insurance company a representative came out and inspected my roof, submitted an estimate and sent me a check shortly thereafter for $2,919.14 of which did not even come close to what the roof would actually cost to replace.After discussing this situation with a gentlemen that actually replaces roofs he suggested I contact Mr. Frank Evans, Founder of Good Claims Public Adjusters, a company that works for you and not for the insurance company. Mr. Evans came out and re-inspected my roof and some other interior damage caused by the hurricane. Mr. Evans felt like I was being taken advantage of and went out of his way to help me above and beyond the call of duty. Frank contacted the insurance company on my behalf and met with the insurance company's representative on my property and both worked together to re-inspect the overall damage to my exterior and interior. Frank was faithful to point out damage that was done that the initial inspector did not even report.Soon thereafter my insurance company sent me an additional check for $5,156.47 plus the initial check of $2,919.14 totaling $8,075.61 of which was more than enough to cover the cost to replace my roof.Therefore I am very thankful and blessed and highly recommend Mr. Evans to anyone who would like a second opinion in having to deal with their insurance company. Frank did an extraordinary job on my behalf thus saving me $5,156.47. Frank is a very kind man that has a deep degree of integrity and honesty of which is very rare in these days we live in.Thank you once again Frank for what you have done for me to help me in my time of need.Sincerely,Mark E. SingletonA Satisfied CustomerRonnie Rousselle11:32 10 Feb 20Thanks Frank!!!!I had a violent vandalism & burglary. After getting nowhere with my insurance company I contacted Good Claim Public Adjusters. Once Frank got involved things started happening. But in a short time I was given enough $ to cover the damages & burglary.AGAIN THANKS FRANKRONNIE ROUSSELLEIan Makey11:26 18 Jan 20Frank was excellent! He looked at our insurance policy and damage and gave us great advice. I highly recommend using Good Claims.Jim Stegmayer23:42 05 Dec 19Tabitha was friendly, courteous, and fairIt was a pleasure to work with herJoseph Middleton15:02 18 Oct 19Frank was phenomenal! He and his team worked very hard at getting our insurance claim approved and not only approved but approved at the appropriate amount. Frank was courteous and timely with his communication. I highly recommend Good Claim!Lee Schutzman17:49 10 Oct 19After over a year of unsuccessfully trying to pursue roof and pool enclosure damage claims with roofing companies and directly with my insurance company, a friend and neighbor suggested I contact Frank Evans of Good Claim Public Adjusters. Frank is an experienced former insurance company adjuster and really knows the procedures for successful pursuing a claim. He also knows the players in the local insurance industry and knows how to get things done. In relatively short order, he was able to obtain a fair settlement of our claim. Frank is also get personable and a pleasure to work with. I have no hesitation in recommending his services.Debbie McDowell21:14 02 Oct 19Good Claims took great care of me and my family when Hurricane Irma damaged our home. It took over a year to settle with our Insurance Company and if they had not been on my team, I would still be fighting to settle my claim. Even a year after the settlement, they are still assisting us in the rebuild process. Frank is very knowledgeable and professional and knows how to navigate the entire process dealing with complex insurance claims. Frank cares about you and your family and will work hard to get your life back after a storm as he did for my family.Timmy Palmer01:23 25 Sep 19Tabitha was extremely professional from start to finish. My insurance company denied my claim and she was able to negotiate a generous settlement. I highly recommend her!Email Florida15:50 13 Sep 19Very honest, extremely professional, I really enjoyed working with FrankBeth Pospyhalla16:38 12 Aug 19Thanks to Frank we were able to get the insurance benefit we deserved for our home’s water damage. Frank did an excellent job and knew the business of filing a claim, fighting it and representing us as home owners. We learned a valuable lesson that our large insurance company is NOT “like a good neighbor”! Frank was tenacious in dealing with the insurance company. Would highly recommend him, he truly know the insurance business better than anyone!Anne Berglund03:17 29 May 19We appreciate the assistance Mr. Evans provided for us during such a difficult time. We were not only dealing with our home being damaged by a water leak and meeting roadblocks at every turn with our insurance company; but our teen son is battling cancer and Mr.Evans helped us tremendously as there just wasn’t much patience or fight left in me to deal with our insurance. Especially when we had to move out of our home due to mold. He helped us settle our claim that should have been handled promptly, but instead he took on the claim 5 months in, and took almost 10 months total. He is very knowledgeable and will fight for his clients. Thank you.Three Suns Services23:03 22 May 19Really rotten experience with my Big Name insurance company. Thankfully through contacting an honest attorney...yes they exist...I was referred to Good Claim Public Adjusters. It was a long road before I met them and they knew exactly what to do to help me. I was extremely skeptical and untrusting, and did not make it easy for Frank, because of what I had been through with my insurance company to that point, but Frank worked hard and hung in there with me and got me huge results. My insurance company was not very “neighborly” after me being a loyal customer for over 30 years with never having a claim!! Thank God that I learned of public adjusters...had no clue there was such a thing... and thank God I called the right attorney to guide me (Tyler and Hamilton)! Even if you think your insurance company is fair, there’s a really good chance they are not. Mine was extremely unfair, and I knew they were cheating me by tens of thousands, I just didn’t realize how much! They did not care because they are used to people being to afraid to fight them. Don’t be! Call Frank Evans. He knows this business backwards and forwards and will be honest with you about what’s in your best interest. I’m very grateful that I found GCPA’s!KHPonte Vedra BeachT J12:58 13 Apr 19I was very fortunate to find Good Claim Public Adjusters for my property in Jacksonville, FL. Tabitha was assigned my case, and I could not imagine anyone I would rather have representing me throughout this process. As this was my first time filing a claim with an insurance company, I was unaware how frustrating it would be. From the moment Tabitha began working for me, I knew I was in good hands. She handled practically all aspects of this claim, which took months. She is extremely knowledgeable about this industry and was able to answer all of my questions. She was available anytime I had to call on her. At the end, I know I did much better than I would have if I tackled this claim on my own. I doubt there is anyone more passionate about helping her clients than she is. I can easily recommend her to anyone needing similar services.CHERYLL ROSS17:38 13 Mar 19NEVER BEFORE HAVE I BEEN ABLE TO PUT MY HAND IN SOMEONE ELSE'S AND LET THEM WALK ME THROUGH A HORRIBLE NIGHTMARE AS I DID WITH TABITHA. AND AT THE END SHE STILL WAS THERE AS SHE WAS IN THE BEGINING. WE ARE NOW "GOOD" FRIENDS. I WOULD CALL HER THE MOMENT ANYTHNG HAPPENED AGAIN!! ALTHOUGH I HOPE THIS WAS THE FIRST AND LAST !! SHE'S AWESOME AT HER JOB AND AN AWESOME PERSON TOO. FULL OF KNOWLEDGE AND UNDERSTANDING AND JUST GETS THINGS DONE!!Katherine Overby16:33 18 Oct 18Without Frank's help we never would have been able to rebuild after our water damage. The insurance company was not responding to our questions and tried to ignore our requests. We tried to get a copy of the detailed insurance policy so we understand what we were entitled to receive in the form of help. Frank finally procured a copy and he was able to read it and interpret the language. The policy terms are very confusing. There were specific time frames that the insurance company was to abide by and they missed the deadlines and without Frank's help we could have been deprived of the coverage we had paid for all these years.Frank is very professional and responsive. He patiently explained all the steps to us and helped us understand what we needed to do. He has contacts that he was able to network with that are familiar with how the insurance industry works. He fought for us every step of the way and did so in a very professional manner so that he developed a good rapport with the insurance company's rep to secure our reimbursement in a timely manner.I would highly recommend this company!Thanks again Frank,KatherineDaran Haber21:23 01 Oct 18I had terrible storm damage to my home and the insurance company tried to get me to accept a small fraction of the repair cost and kept me waiting almost a year with minimal payment. Frank was honest and highly professional and ultimately convinced the insurance company to pay several times their initial offer so that I was able to repair and restore my home.Joshua Mathis20:59 20 Sep 18I'm a project manager for a local roofing company and sometimes my clients need the assistance of a Public Adjuster. I've used Frank Evan's on at least 30 claims and he has never let me down. He even takes the most difficult claims, usually previously denied claims, the kind of claims many PA's don't want to deal with and turns them into approvals. He's very knowledgeable and he makes himself extremely available to his clients. All of my homeowners have enjoyed working with Frank.John Snowden01:11 16 Jun 18My family and I were devastated when Hurricane Irma affected our home. Good Claim Public adjusters were friendly, professional and informative in every step of the process. They walked us through every step of the claim which allowed our family to get back to living and stop worrying. Our family is extremely satisfied with the service and we would highly recommend them to anyone else in need after a disaster.Lisa Anderson17:31 14 Jun 18Good Claims Public Adjusters are great! We received excellent service in a professional and timely manner. They are hardworking, professional, and caring. Frank and Tabitha are exceptional at what they do. They handled everything from start to finish. And the best part is we never had to deal with the insurance company again!Shannon Luce18:55 24 May 18Frank and his team are several steps above the rest. I have worked with Frank for years when insurance companies made unfair and unreasonable decisions for their policyholders. Every customer that I have referred to him has been extremely satisfied with his work. I would recommend Good Claim to anyone that is in need of a Public Adjuster.Susan Whiteman22:27 22 May 18Thanks to this wonderful company for helping us get through one of the most frustrating times in our life. We found ourselves dealing with a water damage and mold issue in our home and we struggled with our insurance company to get properly reimbursed. Thanks to Frank and Tabitha for using their vast knowledge and experience to handle matters with the insurance company for us. They were able to get our insurance claim resolved and paid so that we could get back to our normal lives. They were very professional, helpful and kept us informed every step of the way. I don't know what we would have done without their help! It's so refreshing to know that there are people out there that still care and want to help others. We will be forever grateful! Thanks again for everything!